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RMA Form

 

Instructions: Fill out this form.  Print this form, and enclose it with your return.

Do NOT e-mail the completed form to us.

* Be sure to fill out ALL necessary information.   Also you must include a print of your email with the RMA authorization and all pertinent email discussion regarding the return.

Failure to do so will not only delay your return or exchange, but also may void it completely!  

* RMA Number (You must email us for the RMA Number): * Date of Purchase: * Today's Date:


* Name * Email Address
Please enter the name used to place the order Please enter the email address or paypal email address used to place the order.  

Reason for Return...........Please check all that apply:

Defective - Ship a replacement.

Defective - Replacement already received.

I ordered the wrong item, or changed my mind.

This item is not what I ordered.

Other.  

Please explain the reason for return, or simply attach a printout of your email correspondence.   * See email correspondence (attached)


Please check one:

* I have read the Return Policy & I want a refund.

* I have read the Return Policy & I want an exchange.

* I have already received a replacement.

I made a New Purchase on this Date:

I did not make a new purchase.

Enter date of new purchase here

Wrong item was received.

Returned item is defective.

 Please select the reason for the exchange.

Returns for refunds must be mailed to:

Ctlumination - Refunds

PO Box 1009

Topanga, CA 90290

 Please be sure to include a print of the email correspondence with all returns.    

Returns for exchanges must be mailed to:

Ctlumination Exchanges

PO Box 1009

Topanga, CA 90290

Please be sure to include a print of the email correspondence with all returns.     

Any questions? Email: superlumination@cox.net

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